Privacy Policy

Dancing Moose is owned and operated by BEAR Coffee Company Limited. We respect your privacy and will only collect and use your personal data as described in this notice, and in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

BEAR Coffee Company Limited, trading as Dancing Moose
Registered in England and Wales, company number 09333935
Registered address: 7 Iron Gate, Derby, DE1 3FJ
Venue: Dancing Moose, 28-30 Station Road, Ashley Cross, Poole, BH14 8UB
Email: hello@bemorebear.co
ICO registration number: A8918050

BEAR Coffee Company Limited is the data controller for personal data collected by Dancing Moose.

On 1 May 2026, BEAR Coffee Company Limited took over Dancing Moose from The Coach House & Inns Limited. As part of this change of ownership, customer records held for Dancing Moose, including marketing preferences, transferred to us. We only send marketing emails to people who previously agreed to receive them, and you can unsubscribe at any time.

Your rights

Under UK data protection law, you have the right to:

1. Be informed about how we collect and use your personal data.
2. Access the personal data we hold about you.
3. Have inaccurate or incomplete personal data corrected.
4. Ask us to delete your personal data.
5. Restrict how we use your personal data.
6. Object to us using your personal data, including for marketing.
7. Data portability, meaning a copy of your data to reuse elsewhere.
8. Withdraw your consent at any time, where we rely on consent.

To use any of these rights, email hello@bemorebear.co. We may need to confirm your identity first. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.

What we collect

• Contact details: your name, email address and phone number.
• Your date of birth or birthday month, if you choose to share it.
• Booking details: date, time, party size, and any notes you add, such as dietary requirements or a special occasion. We only use dietary information to prepare for your visit.
• Prize draw entries, including the answers you give on our entry forms.
• Your marketing preferences, and how you interact with our emails, such as opens and clicks.
• Payment information. Card payments are handled by our payment providers, and we don't store your card details.
• Information about your visit to our website, collected through cookies (see below).
• CCTV footage, recorded in our venue to keep guests and staff safe.

Where your data comes from

Most of the data we hold comes directly from you, for example when you book a table, enter a prize draw, sign up to our emails or visit us. We also receive data from the service providers that help us run Dancing Moose, including our booking system, till and payment providers, email marketing platform, gift card provider, and social media and advertising